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KAJIAN PENILAIAN PRESTASI PERKHIDMATAN PENCAPAIAN KEPADA PIAGAM PELANGGAN
FOR THE PERIOD OF JUNE UNTIL DICEMBER 2020

PONTIAN MUNICIPAL COUNCIL
   
PROMISE COMPLIANCE WITH THE TIMELINE / CLIENT CHARTER STANDARD NON-COMPLIANCE WITH THE TIMELINE / CLIENT CHARTER STANDARD TOTAL SERVICES
TOTAL STANDARD COMPLIANCE % STANDARD COMPLIANCE TOTAL NON STANDARD COMPLIANCE % OF NON STANDARD COMPLIANCE

Process the Development application one by one for the Building Plan has been completed within 37 days from the date the application is received until it is raised for consideration by the OSC Committee

25 100 - - 25
GRAND TOTAL 33,207 100% 46 6.6% 33,253